It All Starts with Employee Experience

Business Transition Alliance

Business Transition Alliance

Employee Experience Matters 

The COVID-19 pandemic was a life-altering event, for many different reasons. Not only did it impact the lives of millions of people around the world, but it also changed the way business is conducted. It changed what is expected of businesses when it comes to the environment as well as their employees’ satisfaction and well-being.

A study conducted by McKinsey determined that workers are hungry for trust, social cohesion, and purpose. Employees want to feel that they are valued by their company and that their team is truly collaborative. They expect to be given clear responsibilities and opportunities and they will no longer stay at a job if they don’t believe it’ll provide them with growth. Not only that, but employees also expect to have their beliefs and sense of purpose align with that of their organization. They also have the desire to have enough flexibility to achieve a work-life balance.

Why should employee experience matter?

Employee experience takes into consideration what people value considering many different elements — stage of life, personal circumstances, and even personality type. This way, you can understand what your employee expects of you and to deliver better results to them. Most of the time, employees are looking for a lot more than just a paycheque. Agency is important, as well as a sense of identity and belonging within the workplace.

Here are some questions your employees may ask themselves when deciding whether or not to stay at your company.

  1. Am I considered a significant contributor to this organization?
  2. Am I welcomed in this community, do I belong here?
  3. Do I have clear responsibilities, interesting work, and the resources that I need to complete my work?
  4. Am I being given incentives to grow and learn and be a better provider for myself and my family?
  5. Does my company have a purpose that aligns with mine, as well as ways in which they contribute to those causes?

By understanding those questions, you can provide a better and more rewarding workplace environment for your employees. More than ever, people are seriously considering where they want to work and organizations must seize this moment to do more to motivate their workforce because, without them, they wouldn’t be able to succeed.

What else can you keep in mind about the employee experience?

Be sure to check out our previous blog post on How Can You Lead Your Business with a People-First Approach  for more insights.

About BTA:

We are business owners and advisors that offer consulting services to entrepreneurs. Working hands-on, we help develop and implement effective strategies that increase business value, growth and profitability, to prepare for the future.


Contact us to learn how we can help your company.